Do you ship internationally? Are there any additional fees?
Do you make personalized items?
Yes, please let us know about your preferences.
Do you use only natural essential oils in your collection of fragrances?
Yes, we use only 100% natural essential oils when creating fragrances. Also, in certain collections we use homemade plant exctracts, no chemicals.
Do you accept returns?
Yes, we accept returns, except perfumes, and personalized items. However, the buyer is responsible for all additional postage costs. The returned item should be in perfect condition.
Do you work with wholesale/retail?
Yes, sometimes we accept wholesale/retail offers from other countries. But please note that we are a small studio, and all items are prepared by hand. Therefore, we cannot produce large volumes of products at once. If you let us know about your order in advance, we will surely come up with the best solution and time planning that would fit all sides.
For Ambassadors: Do you support collaborations with influencers?
Sometimes we do. Please fill in the form for our ambassadors here, and we will get back to you shortly.
How long does the shipping take?
Domestically, in Sweden - 2-7 days.
Inside EU - 3-10 days.
To USA - 7-14 days.
To Canada* - 7-20 days.
To Australia & Oceania - 14-42 days.
Can I get allergy reactions to the natural fragrances?
In rare cases, you may experience a slight allergy reaction if you get our fragrances on your skin, as they are based on essential oils (cinnamon oil can cause slight irritation, for example). However, this is very individual and varies from person to person.
Do you offer gift wrapping/notes on request?
Yes. Please pick this as an additional service when processing the payment. Send us an email or a comment with the gift text when registrating the order, and your wishes regarding the wrapping, and we will see what we can do about it. :)
Can I cancel my order?
Yes, you can cancel your order until it is shipped.
❗️DELIVERY DURING COVID-19❗️
Currently we are able to ship packages with "PostNord" only to the following countries:
ALAND ISLANDS - Åland
CENTRAL AFRICAN REPUBLIC
HOLY SEE (VATICAN CITY STATE)
ISLE Of MAN
NORTHERN MARIANA ISLAND
PALESTINE, STATE OF
SAINT MARTIN (FRENCH PART)
SAINT PIERRE AND MIQUELON
TRINIDAD & TOBAGO
UNITED ARAB EMIRATES
WALLIS AND FUTUNA
Will I be able to track my package?
Yes, all packages recieve an international tracking code which you will see in "My Orders" as soon as your order is sent. And also, there will be an email from us with the tracking details.
We recommend using this website to see where your package is at the moment https://www.postnord.se/en/our-tools/track-and-trace or this one - https://www.17track.net/en.